Feedback That Lands
Give praise that means something and corrections that people act on, then use coaching questions to help them own the change.
- 3 CPD hours
- Course or workshop
- Live online
- Half day (3.5 hours including a break)
CPD Accredited
CPDAB-A-2026-0016
About this course
Feedback is the most powerful tool a manager has, and the one most people use least. This half-day live course gives managers a clear structure for both praise and correction, and the coaching questions that turn a one-off comment into real change, with lots of short practice rounds so the words feel natural.
The six parts cover what makes feedback land, the situation, behaviour and impact structure, praise that means something, correcting without crushing, coaching questions, and building a weekly feedback rhythm. Learners receive a feedback structure card and a bank of coaching questions.
It is designed for managers and team leads, senior specialists who review other people's work, and anyone preparing for performance reviews.
What you will learn
- Explain what makes feedback land and what makes it bounce off
- Use situation, behaviour and impact to keep feedback specific
- Give praise that is specific enough to repeat
- Correct a problem without damaging trust
- Ask coaching questions that help people own the fix
- Build a simple weekly feedback rhythm with your team
Course details
- CPD hours
- 3
- Format
- Course or workshop
- Delivery
- Live online
- Duration
- Half day (3.5 hours including a break)
- Language
- English
- Price
- €195 per person
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